VOIP
Voice over Internet Protocol (VoIP) technology revolutionises communication by leveraging the power of the internet to transmit voice and multimedia content. Boost your company’s efficiency with Headway Information Services!
Plug & Play!
At Headway Information Services, we recognise the critical importance of having a dependable phone system for your business operations. Reliability isn’t merely a buzzword when it comes to our VoIP systems; it’s a promise. We ensure that all installed VOIP systems are fully redundant, meaning that even in the event of a failure, backup systems seamlessly take over to maintain uninterrupted communication. Additionally, our team consistently monitors system uptime to swiftly address any issues and proactively minimise potential disruptions. Trust us to provide you with a rock-solid VoIP solution that you can rely on day in and day out.
Reduce your expenses and improve productivity:
- No line rentals
- No expensive onsite PBX
- No maintenance fees
- Cheap call rates
- Never miss a call
- Work from anywhere
- One VoIP phone system for all your offices
Cost Savings
Traditional phone systems can be expensive to install, maintain, and upgrade, especially for companies with multiple locations or remote employees. VoIP solutions from Headway Information Services offer cost-effective alternatives by leveraging your existing internet connection to make calls, eliminating the need for separate phone lines and infrastructure. With VoIP, you can enjoy significant cost savings on long-distance and international calls, as well as reduced maintenance and operational expenses compared to traditional phone systems.
Scalability & Flexibility
As your company grows and evolves, so do your communication needs. VoIP solutions from Headway Information Services offer scalability and flexibility to accommodate your changing requirements. Whether you’re adding new employees, opening new offices, or expanding into new markets, VoIP allows you to easily scale your communication infrastructure to meet demand. With features such as virtual phone numbers, auto-attendants, and call routing, VoIP enables seamless communication across locations and devices, empowering your workforce to collaborate effectively from anywhere, at any time.
Got a Question?
Think Outside The Box
Headway Information Services is proud to provide high quality services and quick support for all clients. Whether you require casual remote support or comprehensive and fully-managed I.T. services, we can offer you an affordable and reliable solution.
Advanced Features & Functionality
VoIP technology offers a wide range of advanced features and functionality that enhance productivity, collaboration, and customer service. Headway Information Services’ VoIP solutions include features such as voicemail-to-email transcription, call forwarding, video conferencing, instant messaging, and presence indicators, allowing your employees to communicate and collaborate more efficiently. With VoIP, you can streamline communication workflows, improve response times, and deliver superior customer experiences, ultimately driving business growth and success.
Mobility & Remote Work Support
In today’s mobile workforce, employees need the flexibility to work from anywhere, at any time. VoIP solutions support mobility and remote work by enabling employees to make and receive calls from any internet-enabled device, including smartphones, tablets, and laptops. With VoIP, your employees can stay connected and productive whether they’re in the office, on the road, or working from home, ensuring seamless communication and collaboration regardless of location.
Integration With Business Applications
VoIP technology seamlessly integrates with a wide range of business applications and tools, including customer relationship management (CRM) systems, email platforms, collaboration tools, and other business applications, allowing you to streamline workflows and access critical information more easily. By integrating VoIP with your existing IT infrastructure, you can unlock new capabilities, improve data visibility, and enhance decision-making processes, ultimately driving greater value and innovation for your company.
Enhanced Customer Service & Satisfaction
VoIP solutions from Headway Information Services empower your company to deliver exceptional customer service and engagement experiences. With features such as call queuing, and intelligent call routing, you can ensure that incoming customer calls are handled promptly and efficiently, leading to improved satisfaction and loyalty.
Australia-based Global Agency
Headway Information Services can manage your digital requirements across the globe. We have experience with all available remote services across South-East Asia, Europe, and America.
Why Choose Headway Information Services?
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Get in touch for a free consultation.
Contact Us
Email: info@headwayservices.com.au
Phone: 07 5661 2373 | 0400 602 116
Post: PO Box 1487, Beenleigh, QLD 4207